Librarians and administrators are often looking for better ways to measure and promote library services. This article reviews the literature on statistics in libraries to identify statistical models and applications that are useful. The paper examines the use of statistical models in the context of service operations management and makes specific recommendations for future research.
Spindler, T. (2009). Statistical Analysis Models: Applications for Libraries. Retrieved from https://docs.rwu.edu/librarypub/11
In: Library Leadership & Management, volume 23, no. 1, Winter 2009.