This exercise takes place on the final day of class in my Business Communication course. The semester has been devoted, largely, to the idea that the fewer words used in business communication, the better. I use Coco Chanel's quote about accessories-"Never add, always remove"-as a guideline for composing and editing both writing and speech. The goal is to get students to realize that, in almost all business communication, less is more, especially in today's business world where much communication takes place electronically. But students also come to realize that "less is more work", and that concision and brevity are more difficult to come by than long, effusive communication.

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