The core premise of general systems theory (summarized by Bertalanffy, 1968) establishes that the elements within a given system have an interdependent and reciprocal relationship that creates a system-specific pattern of function. For some time, this analytical perspective of interconnectedness has been applied in many disciplines, including the study of human interaction (e.g. Ruesch & Bateson, 1951). Conflict situations, as with all systems, are not static and manifest with changing linkages and relationships. A more holistic attention to the structural complexity and the ever-changing features of conflict in systems can provide a more pragmatic, network-based understanding of group operations in general and conflict, in particular. This paper advocates for the reframing of the ubiquitous “dual concerns” model (Blake & Mouton, 1970) as a useful perspective for understanding the unique, interdependent operations of communication networks and systems in the context of conflict. Rather than manifesting two distinct and opposing dynamics, the model can show how concern for other IS concern for self. The principles of systems theory reinforce the application of more collaborative sensibilities to enrich our communicative practices.
"In A Network, All Concerns Are Your Concerns: Applying The “Dual Concerns” Conflict Management Model To Communication Networks,"
Proceedings of the New York State Communication Association: Vol. 2017
, Article 5.
Available at: https://docs.rwu.edu/nyscaproceedings/vol2017/iss1/5