Using Quelch’s Tools to Explore and Put Dual Marketing into Practice: Benefits, Opportunities and Risks

Document Type

Article

Publication Title

Beyond Multi Channel Marketing Critical Issues in Dual Marketing

Publication Date

1-1-2020

Abstract

This chapter examines the concept of dual marketing using Quelch’s tools for marketing to individual and business customers. The benefits, opportunities and risks involved in the practice of dual marketing in emerging economies are discussed. The need for organisations to strategically utilise dual marketing to satisfy both categories of customers is further illustrated.

First Page

39

Last Page

54

DOI

10.1108/978-1-83867-685-820201006

ISBN

[9781838676865, 9781838676858]

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